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Metra: Service alerts glitch is fixed

Metra announced this afternoon that it has fixed a “glitch” that has prevented it from sending out service alerts via email and Twitter for the past two days.
The outage affected about 100,000 Metra customers who have signed up to receive the alerts or tweets, the commuter rail agency said — in an emailed announcement.
The problem is thought to have been related to a queuing problem with the agency’s new email service, Metra said. Metra customers can sign up on the agency’s website for the alerts, which warn of delays, cancellations and other service problems.
“While it took longer than we wanted to resolve this glitch, we can now report that the Metra alert system is back online and fully functioning.” said Metra Executive Director/CEO Don Orseno in a message to customers.
“We apologize for any inconvenience you experienced as a result of this problem.”

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