Union Station

Comment: If Amtrak wants more rent for Union Station, Metra should get more control

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Metra and Amtrak are fighting over the rent, but what about the service?

Amtrak, which owns Union Station, has declared an impasse in the yearlong negotiations over how much the commuter rail agency should pay to use the facility.

That amount was $9.66 million in FY 2018. Reportedly, Amtrak wants to increase that by several million dollars, but Metra wants to cut it to less than $7 million a year.

Amtrak contends Metra should be paying more because its use of Union Station has increased significantly over the years. Amtrak also says there are “significant gaps in other cost categories, including operating expenses, policing, liability and overall capital investment.”

As a result, Amtrak has asked the federal Surface Transportation Board, the agency that regulates U.S. railroads, to step in and resolve the dispute. Metra agrees. Although the current lease will expire Monday, both sides say no disruption of service or other operational changes will occur at the station.

That’s good news for the 109,520 passengers who ride the six Metra lines, including the BNSF,  that use the station.  

But money isn’t everything. Metra ought to be demanding that Amtrak do a better job of ensuring that commuters get better service. That means reducing the signal and switch problems that frequently cause delays for trains at Union Station. Or ensuring no more human screwups like the one that occurred Feb. 28 when an Amtrak…

2 new Metra BNSF trains coming; more weekend service on 2 other lines

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Two new weekday trains are coming for Metra BNSF commuters, and more weekend trains are on tap for Rock Island and UP Northwest riders.

Metra plans to schedule a new train during the morning and evening rushes on the BNSF Line to address concerns that resulted from last year’s implementation of positive train control, CEO/Executive Director Jim Derwinski said.

Both trains will be included in a new BNSF Line schedule to be unveiled in June, Derwinski told Metra’s board of directors.

The additional trains “will be a great enhancement” to the BNSF schedule, Derwinski said, adding that the other timetable revisions will be “very minor.”

Metra’s schedule lists 28 BNSF Line trains arriving at Chicago Union Station between 6 a.m. and 9 am., and 22 trains departing between 3 p.m. and 6 pm. The BNSF Line to Aurora carries 64,000 daily riders, the most of Metra’s 11 lines. 

In June 2018, Metra revised its schedule for the BNSF line due to the implementation of PTC, the federally mandated technology intended to automatically stop a train to prevent a collision or derailment. The changes were needed because PTC requires more time to “flip,” or prepare for a return trip.

But even though the revised schedule had been announced three months prior, the changes prompted so many overcrowding complaints that Metra was compelled to issue an apology.

Metra also announced Wednesday that…

Amtrak says ‘no’ to Metra riders stranded at Union Station by blunder

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Amtrak says it won’t reimburse Metra riders for the blunder that shut down Union Station Feb. 28, causing chaos for an estimated 100,000 commuters and Amtrak passengers.

Even though Amtrak “deeply regrets this mistake and its consequences” and takes responsibility for the screwup — saying it was “human error” caused by a technician installing equipment — it’s tough luck for Metra riders. Some of them were reportedly facing tabs of as much as $125 by Uber and Lyft for rides home.

That’s what Amtrak told U.S. Rep. Dan Lipinski, chairman of the House Subcommittee on Railroads, in a letter this week. Lipinski says he is “extremely disappointed” with Amtrak’s explanation for the major service breakdown at the station and Amtrak’s response. 

“It’s wrong that Amtrak has decided they will not compensate stranded commuters who were forced to spend money out of pocket to get home,” Lipinski said in a statement. The congressman said that Amtrak CEO Richard Anderson had told him personally that that Amtrak would consider compensation because the railroad has a reimbursement policy for its own passengers.

“Compensating passengers for Amtrak’s preventable error would be a good way of showing leadership and accountability and would also serve as an incentive to avoid future failures,” Lipinski said.

Lipinski’s office released the letter from Stephen Gardner, Amtrak’s vice president for marketing, in response to a series of questions the congressman posed about the incident. The signal problem…

Amtrak CEO on the spot over Union Station meltdown

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U.S. Rep. Dan Lipinski has some pointed questions for Amtrak’s CEO about that daylong service meltdown at Union Station Feb. 28 that disrupted plans for 100,000 passengers.

Interestingly, Lipinski wants to know if Amtrak contemplates reimbursing those who had to pay for alternate means of commuting home. Uber and Lyft were reportedly charging stranded Metra commuters as much as $125 as a result of “surge pricing.” What Metra trains did leave the station were “load-and-go” jammed. (Tweeted photo above).

The Chicago area congressman, like his father before him, has always played a key role in transportation issues. But Lipinski has a lot more clout now as the new chairman of the House Railroads Subcommittee. He’s putting Amtrak CEO Richard Anderson on notice, giving him until the end of March to respond to nine detailed questions about the snafu.

After the incident, Anderson apologized for the Union Station mess and said the “root cause” of the signal failure was “human error in the process of deploying a server upgrade in our technology facility that supports our dispatch control system.”

That prompted two questions from Lipinski and just about everyone: Why did Amtrak decide to launch a computer upgrade on the dispatch control system during the morning rush hour, when a glitch could — and did — cause chaos? Any IT person will say upgrades are typically done overnight or on weekends to minimize the harm from a system crash.

Squash comes to Union Station

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Union Station’s Great Hall is increasingly popular as a venue for public events. This week, it’s a squash court. 

That’s right — squash, as in the sport played on a court with rackets and a ball. That’s different from the kind of squash played by Metra and Amtrak passengers who were herded into the Great Hall Thursday to wait for delayed trains caused by a signal system failure. Amtrak acknowledged Friday that an employee caused the problem while upgrading a server.

A four-walled glass court surrounded by bleachers (photo above) was constructed at the north end of the Great Hall to accommodate the Professional Squash Association’s world championships tournament, held this week through Saturday.

The $1 million tournament has attracted more than 100 top players from more than 25 countries. Reigning champions Mohamed ElShorbagy and Raneem El Welily, both Egyptians, are the top seeds. The top American in the tournament is Amanda Sobhy.  

A bit unusual for a train station to hold a sporting event? Not necessarily, says Marc Magliari, a spokesman for Amtrak, which owns Union Station. The Professional Squash Association, based in Britain, has an affinity for iconic venues and has held tournaments in Vanderbilt Hall at New York City’s Grand Central Station since 2017. 

Amtrak is happy to earn revenue by renting out parts of the facility to help pay the $22 million cost of renovating the famous Great Hall and its soaring…

Metra and BNSF: problems and promises

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Another day, another breakdown on Metra’s BNSF Line. An inbound train locomotive broke down Monday afternoon causing big delays and forced Metra to “load and go” homebound commuters at a jammed Union Station. Another mechanical failure Friday prompted a cancelled train, more delays, and more crowding. 

It was only a week earlier, on Jan. 26, that Metra’s CEO Jim Derwinski (at left, above) and BNSF Assistant Vice President D.J. Mitchell appeared at a town hall meeting in Naperville to discuss service and safety. Both officials also heard riders’ concerns at a town hall meeting in Western Springs on Dec. 11.

The Western Springs town hall was called by U.S. Rep. Dan Lipinski (D-3rd), whose district encompasses much of the BNSF Line. On Tuesday, Lipinski tweeted: “After two terrible weekdays (Metra and the BNSF Railway) must not only explain the problems but fix them!”

It wasn’t the first time Lipinski, who lives in Western Springs, took aim at Metra and BNSF, which operates the line under contract to Metra. As the incoming chairman of the railroads subcommittee of the House Transportation and Infrastructure Committee, he also has enormous leverage over the rail industry.

“We all understand that problems can occur, but this year the Metra BNSF line has failed all too often.  There have been repeated delays, cancellations, broken air conditioners, and other problems,” Lipinski said at the town hall. “I’ve told Metra and BNSF that this is unacceptable and the…

Martin Oberman, former Metra chairman and Chicago alderman, gets railroad regulatory post

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Former Metra chairman and Chicago alderman Martin Oberman has been confirmed as a member of the U.S. Surface Transportation Board, the independent regulatory agency that oversees the nation’s freight railroad industry.

The U.S. Senate confirmed Oberman’s nomination late Wednesday along with that of Patrick Fuchs, a senior staff member for the Senate Commerce Committee.

On Thursday, Oberman told the Chicago Transportation Journal that he expected it to be an interesting, even “momentous” time for the board. There are a number of pending issues that could have a significant impact on the railroad industry, he said.

The STB is the independent federal regulatory body responsible for economic oversight of the freight rail system. Run by a five-member bipartisan board serving five-year terms, the STB has regulatory jurisdiction over railroad rates, mergers, service, line acquisitions, new rail-line construction, line abandonment, and other rail issues.

“I think the board will tackle some of those issues to see if changes should be made,” Oberman said, acknowledging that he was eager to learn more about the industry.

“After 50 years of practicing law, I like to think I’m still a fast learner,” he said. “I’ve been studying a great deal since (being nominated last year). I still have quite a bit of a learning curve, but I look at this assignment the same way as taking on complex litigation. You have to learn the law pretty quickly.”

Oberman acknowledged…

For Union Station, a modest ‘penthouse’ is proposed

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Advocates for preserving Chicago’s historic Union Station appear to have won a significant battle against developers with a more modern perspective.

A revised plan for the redevelopment of the neoclassic building calls for adding only a single-story “penthouse,” which officials promise would not be visible from street level.

This comes instead of a modern seven-story glass and steel addition that developers — hired by Amtrak, the building’s owner — had proposed in June. That 404-apartment addition was scrapped after a torrent of opposition from preservationists, railroad fans and architecture critics.

At a meeting in the station’s restored Burlington Room Tuesday evening, developers unveiled the latest plans for the building, along with a proposal for a 715-foot, 1.5 million-square-foot office building with an attached parking structure and a 1.5-acre park, to be located on the block south of the station.

The penthouse would be atop two separate hotels totaling 400 rooms. These hotels would be built within the existing fifth and sixth floors of the building.

The penthouse will not be visible from the street, insisted officials with Chicago-based Riverside Investment & Development and Convexity Properties. They backed up this promise with a sight-line diagram showing how the penthouse would be set back and screened from view.

Riverside CEO John O’Donnell called the plan the “revitalization of a Chicago landmark.”

The penthouse would encircle but not block the station’s iconic 219-foot barrel-vaulted skylight that soars above…

Union Station remake: Let’s keep it classic

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Yet another proposal to remake historic Chicago Union Station is expected to be unveiled this week. Will this plan be any better than the others?

Here’s a suggestion: Go back to the original idea for the station. Let’s keep it classic, or at least, classy.

The most recent plan — topping the station off with a modern glass-and-steel structure — was recently scrapped. Critics described it as “an abomination” and often likened it to Soldier Field after the iconic, columned structure became the landing site for something from Star Wars.

That seven-story vertical addition was “deemed unacceptable by the community and the Alderman due to architectural and traffic concerns,” according to an announcement from the office of Brendan Reilly, whose 42nd Ward encompasses the station. 

“As a result, the development team decided to completely revise their vision for the project,” the announcement stated.

Good idea.

Amtrak, which owns Union Station, selected Chicago-based Riverside Investment & Development and Convexity Properties in May 2017 to redevelop the station and surrounding properties at a cost of $1 billion. Solomon Cordwell Buenz (SCB) are the architects.

Their plan called for plopping a modern addition atop the neoclassical Headhouse. This was immediately lambasted in newspaper pages, on blogs, and on social media.

The two designs were clearly incongruous. Blair Kamin, Pulitzer Prize-winning architecture critic for the Chicago Tribune, said the addition has “none of the grandeur of Union…

BNSF Railway exec promises to fix Metra commuters’ woes

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The BNSF Railway’s top passenger rail official promised Metra’s board of directors Wednesday that the railroad would eliminate the causes of overheated and overcrowded coach cars that had commuters boiling mad this summer.

The executive from the Fort Worth, Tex.-based railroad appeared to placate three Metra directors who were harshly critical of BNSF a month ago, and who were not buying the excuses put forth then by another BNSF official. BNSF operates the line under contract to Metra.

D.J. Mitchell, assistant vice president for BNSF passenger operations, said he and and a BNSF vice president for mechanical operations would soon meet with Metra officials and seek to prevent a recurrence of the “hot cars” with failed air conditioning on Metra’s BNSF line. 

“We’re going to sit down with the Metra folks and see why this happened,” Mitchell said. “We owe everyone, first and foremost our riders, to make sure we don’t have this happen next year.”

At one point this summer, there were 64 cars with chronic AC problems on the Metra line to Aurora.  Currently, Mitchell said, there were two hot cars in service and two in the shop being repaired.

“That is a significant improvement over a month ago,” Mitchell said.

The BNSF line is the busiest of Metra’s 11 lines, with 94 trains carrying 64,000 riders a day between Union Station and Aurora.

In addition, Mitchell said trains were now operating…